Returns & Exchange
We gladly accept returns, exchanges, and cancellations.
- Contact us within: 3 days of delivery
- Ship items back within: 7 days of delivery
- Request a cancellation within: 1 hours of purchase
The following items can't be returned or exchanged.
Because of the nature of these items, unless they arrive damaged or defective, we can't accept for:
- Custom or personalized orders
- Items on sale or under "Sale" category.
Conditions of return
- All items must be returned the same as the ORIGINAL NEW CONDITION of each item including packing materials and a receipt.
- Buyers are responsible for return shipping costs. If the item is not returned in its original new condition including packing materials, the buyer is responsible for any loss in value.
Please follow the packing and return instructions to ensure prompt service
- Please repack items in sturdy packaging
- Please include a copy of your packing slip in the packaging
- If you do not have your packing slip, check your email and reprint the invoice or receipt. Enclosing the information of your purchase helps us expedite your return.
- A tracking number of the return package is required as a proof of return. Please notify us at firstname.lastname@example.org along with your order number.
Bauble Sky - Jay K.
100 Old Palisade Rd.
Fort Lee, NJ 07024-7064