Returns & Exchange

We gladly accept returns, exchanges, and cancellations.

  • Return and exchange accepted within: 21 days of delivery with original receipt.
  • Contact us at baublesky@gmail.com to initiate Return or Exchange.
  • Ship items back within: 7 days from return or exchange approval date.
  • Request an order cancellation within: 1 hours of purchase.

The following items can't be returned or exchanged.
  • Because of the nature of these items, unless they arrive damaged or defective at receiving, we can't accept for:
  • Engraving, Custom or Personalized orders .
  • Items on FINAL SALE or under "Sale" category.

Conditions of return
  • All items must be returned the same as the UNWORN & ORIGINAL NEW CONDITION of each item including packing materials and a receipt.
  • If the item is not returned in its original new condition including packing materials, the buyer is responsible for any loss in value.
  • Buyers are responsible for return shipping costs unless a return label is provided. (Return label is provided if items are damaged upon receiving.)

Follow the packing and return instructions to ensure prompt service
  • Please repack items in sturdy packaging.
  • Please include a copy of your packing slip in the return packaging.
  • If you do not have your packing slip, check your email and reprint the invoice or receipt. Enclosing the information of your purchase helps us expedite your return.
  • A tracking number of the return package is required as a proof of return. Please notify us at baublesky@gmail.com along with your order number.

    How Do I return an item you received as a gift?
    • If you have the original receipt, we can credit the original payment method after the return package is arrived.

    How to exchange?
    • Contact us at baublesky@gmail.com to initiate the exchange.
    • Inform us of the item(s) you want to exchange to reserve them due to limited quantity.
    • Any price difference will be processed as a refund or charged accordingly.
    • Buyers are responsible for the return and re-sending shipping costs.
    • Send us the item(s) you wish to exchange.
    • A tracking number of the return package is required as a proof of return. Please notify us at baublesky@gmail.com along with your order number.
    • Upon receiving the item(s), your exchange item will be shipped shortly.

          How long does it take to receive a refund?
          • Refund usually takes 3~14 business days from the day we receive the original item. The processing duration can vary depending on your bank or credit card company.
          • We'll issue the refund for the purchase price of the item(s) returned to your original payment method. If the order total is less than $35 (the condition for FREE SHIPPING) due to the return of item(s), a charge of $4.50 will be deducted, and the rest of the original amount will be refunded.